Provide Mechanical Repair Services Operator with the following information:
- Dealer’s name and telephone number
- Customer’s full name
- Customer’s contract number
- Repair order number and date of failure
- Year, make, model and VIN
- Current odometer reading
- The customer’s complaint
- Diagnosis of breakdown and cost repair
You will then be given an authorization number, if the repair is covered, at which time you can proceed with the necessary repairs. Any claim papers must be received within 60 days of the authorization date.
Payment is made directly to the repair facility.